Refund policy

Refunds

  • Inspection: Once we receive your returned product, we will inspect it to ensure it meets the return eligibility criteria.
  • Processing Time: If the return is approved, we will process your refund within 7 business days. Refunds will be issued to the original method of payment.

Non-Returnable Items

  • Opened or used products.
  • Products not in their original packaging.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as appropriate.

Contact Information

For any questions regarding returns, please contact our Customer Service team:

  • Email: alison@vitaliqilife.com
  • Phone: +44 7591173441

Thank you for choosing More Than Mushrooms . We appreciate your business and are committed to ensuring your satisfaction with our products.