Refund policy
Refunds
- Inspection: Once we receive your returned product, we will inspect it to ensure it meets the return eligibility criteria.
- Processing Time: If the return is approved, we will process your refund within 7 business days. Refunds will be issued to the original method of payment.
Non-Returnable Items
- Opened or used products.
- Products not in their original packaging.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as appropriate.
Contact Information
For any questions regarding returns, please contact our Customer Service team:
- Email: alison@vitaliqilife.com
- Phone: +44 7591173441
Thank you for choosing More Than Mushrooms . We appreciate your business and are committed to ensuring your satisfaction with our products.